The heat pump repair was too difficult for the new guy

About 6 months ago, I got promoted to the assistant manager position at the heat pump repair business in Tuscaloosa, Alabama.

I have been working at the Tuscaloosa heat pump repair business for the past 3 years.

I told my boss that I was looking for a raise and a promotion and more responsibility. One week later, the guy promoted me to the assistant manager promotion. One of the first job tasks that I had to complete was to find a new service technician to work on the weekends. I interviewed several different people for the job. My boss wanted someone with at least one year of experience. He did not want someone that was new and still wet behind the ears. I decided to hire someone with only 3 months of experience. I really thought that the heat pump repair technician would work out well and the kids seem to be very enthusiastic about the job. The kids spend a month in training with one of our service technicians. Unfortunately, there are still some repairs that are too difficult for the new guy. Last weekend he was working on Saturday and called me at home, because he couldn’t figure out how to repair a commercial heat pump problem. The job was in Tuscaloosa a few miles away from my home, so I met the kid at the job site. I didn’t want anyone else to know that he was having trouble. I didn’t want anyone to complain either. After all, I was the one who decided to give him a chance in the first place.
ductless ac Tuscaloosa AL